Thank you for choosing MGP to support you in your work. When you buy digital and/or printed magazine subscriptions content from MGP, your purchase will be subject to the terms and conditions below.
1. Contracting Party
1.1 Your contract will be fulfilled by MGP Limited a company registered in England and Wales under registered number 2932844, and whose registered office is at 271 High Street, Berkhamsted HP4 1AA.
2. Individual user subscriptions
2.1 When you order an individual user subscription you must provide your name, email address, telephone number and postal address, together with paypal, credit or debit card details and authorisation to deduct payment.
2.3 If you are buying online your credit or debit card will be debited when you click Submit Order. Although you will see an online confirmation page and receive an email acknowledging that your order has been received and is being processed, the contract between us is not formed at this point. A legally binding contract is formed on the date we send you an Order Confirmation via email or post. We will not be responsible if you do not receive the Order Confirmation because you have supplied us with an incorrect email or postal address.
3. Processing Orders
3.1 We normally take payment on submission of an order.
3.2 We reserve the right not to accept or process your order for any reason. All orders are subject to validation checks and authorisation by your payment card issuer. Where we do not accept or process your order we will notify you in writing and where your credit card or debit card has already been debited, we will refund your payment within 30 days.
3.3 We reserve the right not to fulfil, and to cancel, orders if we are unable to obtain payment authorisation from the issuer of your payment card or cheque, or in the event of obvious inaccuracies in prices, or if sanctions are imposed on your country of residence or the country where you access or receive our content.
3.4 All payments by Direct Debit are covered by the safeguards assured by the direct debit guarantee. If there are any changes to the amount, date or frequency of your payment MGP will notify you at least 10 working days in advance of your account being debited or as otherwise agreed. If you request MGP to collect a payment, confirmation of the amount and date will be given to you at the time of the request. If an error is made in the payment of your Direct Debit by MGP or your bank or building society you are entitled to a full and immediate refund of the amount paid from your bank or building society. If you receive a refund you are not entitled to, you must pay it back immediately on request when MGP notifies you. You can cancel a Direct Debit at any time by contacting your bank or building society. Written confirmation may be required. Please also notify MGP of your cancellation. Except as set out in these terms and conditions, your cancellation shall be without prejudice to your obligation to pay the subscription fee.
4.1 To ensure people you have uninterrupted access to our content, your subscription contract shall automatically renew for 12 months on each anniversary of the Order Confirmation (“Renewal Date”) unless we receive prior notice of cancellation at least 60 days before the next Renewal Date.
4.2 Subject to Clause 3.4, we shall be entitled to increase the subscription fee, without notice, by an amount equal to the then current Retail Prices Index with effect from each Renewal Date. We shall give you 90 days prior written notice of any other price increase.
5. 30-day money back guarantee
5.1 We want you to be sure that you have made the right decision to subscribe. You may cancel your contract by contacting us within 30 days of the date of the Order Confirmation.
5.2 To cancel a subscription, email email@example.com
5.3 If you cancel your subscription within the 30-day period we will refund the price of all remaining weeks/unsent issues left in your subscription for which we have received payment.
5.4 The 30-day money back guarantee does not apply to printed magazines
6. User details
6.1 You shall ensure that you keep secure your password used to access our digital content. You shall immediately notify us of any known or suspected unauthorised access to our digital content of which you are aware. We reserve the right to suspend access to digital content if we suspect access details have been shared with a third party, pending investigation.
6.2 We agree to take appropriate technical and organisational measures against unauthorised or unlawful processing of the personal data of your users and against accidental loss, destruction or damage to such personal data, where personal data has the meaning given to it in the Data Protection Act 1998.
7. Contract term and refund policy
7.1 Unless cancelled as set out above, all subscription contracts are for a minimum of a 4 month period, including subscriptions which begin with introductory rates. Payments by monthly or quarterly instalments do not infer a monthly or quarterly subscription.
7.2 Even if you cancel your subscription in accordance with Clause 4.1, we will issue refunds only in accordance with cancellations made under Clause 5.
7.3 We may terminate your subscription immediately without a refund if you breach any of these terms and conditions.
7.4 You may cancel your print subscription at any time via written notice. A credit will be issued in accordance with the remaining issues left within your subscription plan.
8. Delivery of digital content and printed magazines
8.1 We provide access to digital content through our websites, apps, or mobile sites using the email address/es you provide at the time of registration. We will use reasonable endeavours to provide reliable access to our digital content, but we do not undertake or warrant that access will be uninterrupted. From time to time, we may temporarily suspend all or part of the digital content for (a) emergency repair, maintenance or improvement without notice; and (b) scheduled support and maintenance on notice to you.
8.2 We deliver printed magazine content to the address/es you supply to us when you place your order. To notify us about a change of address for an individual user subscription, email firstname.lastname@example.org
8.3 We are not responsible for non-delivery of printed magazine content if you have supplied us with an incorrect address or do not notify us of a change of address. We reserve the right to dispose of incorrectly addressed printed magazines and their contents without an obligation to refund you if they are returned to us and, despite reasonable efforts to contact you, we do not receive correct address details within 14 days of their return to us.
8.4 MGP will aim to deliver your printed magazines within 7–10 days or receipt of your payment within the UK, 21–28 days outside of the UK.
9. Delay in delivery and non-delivery
9.1 We will not be liable to you for any delay in delivery or non-delivery of your subscription in the following circumstances: (a) where your bank or the issuer of your payment card or cheque refuses to authorise payment to us; or you have not paid by the due date when you have been invoiced; (b) if sanctions are imposed on your country of residence or the country where you access or receive our content; and/or (c) where such delay or non-delivery is due to circumstances beyond our reasonable control (or the reasonable control of our sub-contractors and agents), including but not restricted to, war, electricity power failure, utilities failure, failure of telecommunications links, failure of transport infrastructure, failure of postal services, fire, flood, government act, act of God, legislative constraints, strikes, labour disputes or malicious damage involving employees.
9.2 Our liability to you in the event of any printed magazines in your subscription being lost in despatch shall be limited to replacement of the missing issue(s).
10. Subscription offers
10.1 From time to time we will run subscription offers. These offers may be available to specific individuals or organisations only and this will be stated on the offer. If responding to an offer, clearly quote the relevant offer code at the time of ordering. We accept no liability and may not accept your order if you do not quote the relevant offer code.
10.2 Offers are subject to availability and orders must be placed before the offer closing date.
11.1 All rights in the digital content and the content of printed magazines are owned by us or our partners. You may use the content for your own requirements in the course of your business and you may disclose reasonable extracts of the content provided that MGP is credited in all publications as the source of the owner of the copyright in the content if appropriate.
11.2 We use reasonable endeavours to ensure that all content is accurate and up-to-date at the time of publication, but all warranties, conditions and terms implied by statute or common law are excluded to the fullest extent permitted by law. NICE has not checked the use of its content in this publication to confirm that it accurately reflects the NICE publication from which it is taken.
12. Limitation of liability
12.1 Subject to Clause 12.2 we are not liable, whether in contract, negligence or other tortious action or otherwise arising out of or in connection with these terms and conditions, your subscription and our publication of any digital content or printed magazines: (a) for any loss of profits, loss of data, loss of revenue or loss of goodwill; (b) for any indirect, special, economic and consequential damages, claims, losses, costs or expenses of any kind; or (c) in excess of the total subscription fee payable by you in respect of the 12 months preceding the relevant claim.
12.2 Our exclusions of liability shall not apply to (a) any damages arising from death or personal injury caused by our negligence or that of any of our employees or agents; (b) fraud or fraudulent misrepresentation; and (c) any other liability which cannot be limited or excluded by applicable law.
12.3 Guidelines is a collection of primary care clinical guideline summaries designed as a reference tool for the development of local guidelines. Out-of-date copies should not be used. The clinical guideline summaries in Guidelines are deliberately concise; readers are strongly advised to refer to the original guidelines as referenced at the end of each summary. Readers should refer to the summary of product characteristics when a clinical guideline summary describes a drug therapy or when full details and the clinical significance of the products’ contraindications, special precautions, drug interactions, adverse reactions or overdose are required. While every care has been taken to ensure the accuracy of the clinical guideline summaries, this does not diminish the requirement to exercise clinical judgment and the authors and publishers cannot accept liability for any errors and omissions.
Guidelines is independently produced; it has no formal association with and is not endorsed by the NHS.
13.1 We reserve the right to change these terms and conditions at any time by posting changes on the brand’s website or in the printed magazine. It is your responsibility to refer to these terms and conditions when accessing the brand’s website or the printed magazine. For current subscribers, each change shall be effective on the start of the next Renewal Date and provided the change took place at least 90 days before the next Renewal Date.
13.2 These terms and conditions (together with any documents referred to herein or required to be entered into pursuant to these terms and conditions) contain the entire agreement and understanding between us and supersede all prior agreements, understandings or arrangements (both oral and written) relating to the subject matter of these terms and conditions and any such document.
13.3 You accept that communication with us may be electronic. We may contact you by e-mail or provide you with information by posting notices on the brand’s website. You agree to this electronic means of communication and you acknowledge that all such communications that we provide to you electronically comply with any legal or contractual requirement that such communication be made in writing.
13.4 You acknowledge that in placing an order you have not relied on, and shall have no remedy in respect of, any statement, representation, warranty, understanding, promise or assurance (whether negligently or innocently made) of any person other than as expressly set out in these terms and conditions.
13.5 You may not assign, sub-license, sub-contract or otherwise transfer to any third party (including any group company) your rights and/or obligations under these terms. We may assign, sub-license, sub-contract or transfer our rights to any third party at any time.
13.6 All transactions will be processed in UK pounds (£).
14. Governing law and jurisdiction
14.1 These terms and conditions are governed by, and shall be interpreted in accordance with, the laws of England and Wales and the parties agree to submit to the exclusive jurisdiction of the English Courts.
15.1 We use any personal and transactional information (e.g. name, address, e-mail address, telephone number, debit or credit card details) you supply to us in order to fulfil your subscription, and to contact you to keep you up to date with important information about your subscription.
Cancellation/return/refunds polices on printed magazines.