Note: We are updating our Terms of use effective February 10, 2022 you can view the new Terms of use here.

MGP terms and conditions


This agreement applies as between you, the User of this Website or Purchaser and MGP Ltd, the owner(s) of this Website. Your agreement to comply with and be bound by these Terms and Conditions is deemed to occur upon your first use of the Website. If you do not agree to be bound by these Terms and Conditions, you should stop using the Website immediately.

No part of this Website is intended to constitute a contractual offer capable of acceptance. The Purchaser’s order constitutes a contractual offer and our acceptance of that offer is deemed to occur upon our sending a dispatch email to the Purchaser indicating that the order has been fulfilled and has been dispatched or access to our websites granted.

1. Definitions and Interpretation

In this Agreement the following terms shall have the following meanings:

“Account” means collectively the personal information, Payment Information and credentials used by Users to access Paid Content and / or any communications System on the Website;

“Carrier” means any third party responsible for transporting purchased Goods from our Premises to customers;

“Content” means any text, graphics, images, audio, video, software, data compilations and any other form of information capable of being stored in a computer that appears on or forms part of this Website;

“Goods” means any products that MGP Ltd advertises and / or makes available for sale through this Website;

“MGP Ltd” means MGP Ltd MGP House, East Street, Chesham HP5 1DG

“Service” means collectively any online facilities, tools, services or information that MGP Ltd makes available through the Website either now or in the future;

“Payment Information” means any details required for the purchase of Goods from this Website. This includes, but is not limited to, credit / debit card numbers, bank account numbers and sort codes;

“Purchaser” means any person or business that buys Goods from MGP Ltd from this Website;

“Purchase Information” means collectively any orders, invoices, dispatch notes, receipts or similar that may be in hard copy or electronic form;

“Premises” Means our place(s) of business located at MGP House, East Street, Chesham HP5 1DG;

“System” means any online communications infrastructure that MGP Ltd makes available through the Website either now or in the future. This includes, but is not limited to, web-based email, message boards, live chat facilities and email links;

“User” / “Users” means any third party that accesses the Website and is not employed by MGP Ltd and acting in the course of their employment; and

“Website” means the website that you are currently using (e.g and any sub-domains of this site (e.g. unless expressly excluded by their own terms and conditions.

2. Business Customers

These Terms and Conditions apply to business customers.

3. International Customers

If Goods are being ordered from outside MGP Ltd’s country of residence, import duties and taxes may be incurred once the Goods reach their destination. MGP Ltd is not responsible for these charges and we undertake to make no calculations or estimates in this regard. If a Purchaser buying internationally, they are advised to contact their local customs authorities for further details on costs and procedures. The Purchaser of the Goods will also be the importer of record and as such should ensure that the purchase is in full compliance with the laws of the country into which the Goods are being imported. Please be aware that Goods may be inspected on arrival at port for customs purposes and MGP Ltd gives no guarantee that the packaging of the Goods will be free of signs of tampering.

4. Intellectual Property

  • 4.1 Subject to the exceptions in Clause 5 of these Terms and Conditions, all Content included on the Website, unless uploaded by Users, including, but not limited to, text, graphics, logos, icons, images, sound clips, video clips, data compilations, page layout, underlying code and software is the property of MGP Ltd, our affiliates or other relevant third parties. By continuing to use the Website you acknowledge that such material is protected by applicable United Kingdom and International intellectual property and other laws.
  • 4.2 Subject to Clause 6 you may not reproduce, copy, distribute, store or in any other fashion re-use material from the Website unless otherwise indicated on the Website or unless given express written permission to do so by MGP Ltd.

5. Third Party Intellectual Property

  • 5.1 Unless otherwise expressly indicated, all Intellectual Property rights including, but not limited to, Copyright and Trademarks, in product images and descriptions belong to the manufacturers or distributors of such products as may be applicable.
  • 5.2 Subject to Clause 6 you may not reproduce, copy, distribute, store or in any other fashion re-use such material unless otherwise indicated on the Website or unless given express written permission to do so by the relevant manufacturer or supplier.

6. Fair Use of Intellectual Property

Material from the Website may be re-used without written permission where any of the exceptions detailed in Chapter III of the Copyright Designs and Patents Act 1988 apply.

This Website may contain links to other sites. Unless expressly stated, these sites are not under the control of MGP Ltd or that of our affiliates. We assume no responsibility for the content of such websites and disclaim liability for any and all forms of loss or damage arising out of the use of them. The inclusion of a link to another site on this Website does not imply any endorsement of the sites themselves or of those in control of them.

Those wishing to place a link to this Website on other sites may do so only to the home page of the site e.g. without prior permission. Deep linking (i.e. links to specific pages within the site) requires the express permission of MGP Ltd. To find out more please contact us by email at

9. Use of Communications Facilities

  • 9.1 When using the enquiry form or any other System on the Website you should do so in accordance with the following rules:
    • 9.1.1 obscene or vulgar language must not be used;
    • 9.1.2 Content that is unlawful or otherwise objectionable must not be submitted. This includes, but is not limited to, Content that is abusive, threatening, harassing, defamatory, ageist, sexist or racist;
    • 9.1.3 Content that is intended to promote or incite violence must not be submitted;
    • 9.1.4 it is advised that submissions are made using the English language as we may be unable to respond to enquiries submitted in any other languages;
    • 9.1.5 the means by which Users identify themselves must not violate these Terms and Conditions or any applicable laws;
    • 9.1.6 Users must not impersonate other people, particularly employees and representatives of MGP Ltd or our affiliates; and
    • 9.1.7 our System must not be used for unauthorised mass-communication such as “spam” or “junk mail”.
  • 9.2 You acknowledge that MGP Ltd reserves the right to monitor any and all communications made to us or using our System.
  • 9.3 You acknowledge that MGP Ltd may retain copies of any and all communications made to us or using our System.
  • 9.4 You acknowledge that any information you send to us through our System or post on the Website may be modified by us in any way and you hereby waive your moral right to be identified as the author of such information. Any restrictions you may wish to place upon our use of such information must be communicated to us in advance and we reserve the right to reject such terms and associated information.

10. Accounts

  • 10.1 In order to purchase Goods on this Website Users are given the option to create an Account which will contain certain personal details but not Payment Information which is handled by separately by our payment gateway. By continuing to use this Website you represent and warrant that:
    • 10.1.1 all information you submit is accurate and truthful;
    • 10.1.2 if you are buying on behalf of your employers, you have the authority to submit Payment Information where any such authority is required; and
    • 10.1.3 you will keep this information accurate and up-to-date.
    • Your creation of an Account is further affirmation of your representation and warranty.
  • 10.2 It is recommended that you do not share your Account details, particularly your username and password. MGP Ltd accepts no liability for any losses or damages incurred as a result of your Account details being shared by you. If you use a shared computer, it is recommended that you do not save your Account details in your internet browser.
  • 10.3 If you have reason to believe that your Account details have been obtained by another without consent, you should contact MGP Ltd immediately to suspend your Account and cancel any unauthorised purchases that may be pending. Please be aware that purchases can only be cancelled until they are dispatched. In the event that an unauthorised purchase is dispatched prior to your notifying us of the unauthorised nature of the purchase, MGP Ltd accepts no liability or responsibility and you should make contact with the Carrier detailed in the Purchase Information.
  • 10.4 When choosing a username Users are required to adhere to the terms set out above in Clause 9. Any failure to do so could result in the suspension and/or deletion of your Account.

11. Renewal and Cancellation

  • 11.1 Either MGP Ltd or a User may terminate an Account. If MGP Ltd terminates your Account, you will be notified by email and an explanation for the termination will be provided. Notwithstanding the foregoing, we reserve the right to terminate without giving reasons.
  • 11.2 If MGP Ltd terminates an Account, any current or pending purchases on your Account will be cancelled and will not be dispatched.
  • 11.3 MGP Ltd reserves the right to cancel purchases without stating reasons, for any reason prior to processing payment and dispatch.
  • 11.4 If purchases are cancelled for any reason prior to dispatch Purchasers will be refunded any monies paid in relation to those purchases. If we terminate your subscription for any reason and/or permanently cease publishing MGP content or cease to provide subscription services then, unless there are exceptional circumstances, we will provide you with a pro rata refund to your credit card
  • 11.5 If a User terminates their Account any non-dispatched purchases will be cancelled and a full refund of any monies paid in relation to those purchases will be paid through the payment method used when the Goods were purchased.
  • 11.6 If you chose to pay monthly, your subscription will continue until you tell us that you no longer wish to receive it, in which case you will stop paying the monthly fees. We will notify you at least 14 days in advance of any changes to the price in your subscription that will apply upon next monthly renewal. Please see the “How to cancel” section below for details of how to cancel your monthly subscription. If you chose to pay annually, at least 14 days before each renewal you will be sent a reminder notice stating the rate that will apply for the renewal period. Unless you notify us before the end of your annual subscription period that you no longer wish to receive it, your annual subscription will renew for another year. We will charge the subscription using the same card or other payment method that you previously used.
  • 11.7 Depending on the type of subscription you have, you may have a right to cancel your subscription within a limited period after placing your order, as follows.
    • Online-only subscriptions: If your subscription does not include print products, then by placing your order you agree that we may start your subscription immediately upon our accepting your order. This means that you are not entitled to a refund if you change your mind after we have provided you with access to your subscription.
    • Subsequent cancellation of your subscription: Except under clause 11.5, you do not have any right to cancel your subscription or any part of it until the end of your then current subscription period. Although you may notify us of your intention to cancel at any time, such notice will only take effect at the end of your then current subscription period, and you will not receive a refund (except in the limited circumstances set out in these terms).
    • How to cancel: You may notify us of your wish to cancel your subscription by contacting our Customer Services team at or call +44 (0) 1442 861713

12. Payment

12.1 Payment will be taken at the time of ordering when you purchase a subscription, you must provide us with complete and accurate payment information. By submitting payment details you promise that you are entitled to purchase a subscription using those payment details. If we do not receive payment authorization or any authorization is subsequently cancelled, we may immediately terminate or suspend your access to your subscription. In suspicious circumstances we may contact the issuing bank/payment provider and/or law enforcement authorities or other appropriate third parties..

12.2 Payment for subscriptions will be taken on each anniversary of the original order date.

13. Goods, Pricing and Availability

  • 13.1 Whilst every effort has been made to ensure that all graphical representations and descriptions of Goods available from MGP Ltd correspond to the actual Goods, MGP Ltd is not responsible for any variations from these descriptions. This does not exclude our liability for mistakes due to negligence on our part and refers only to variations of the correct Goods, not different Goods altogether. Please refer to Clause 16.1 for incorrect Goods.
  • 13.2 Where appropriate, you may be required to select the required quantity of the Goods that you are purchasing.
  • 13.3 MGP Ltd does not represent or warrant that such Goods will be available. Stock indications are not provided on the Website.
  • 13.4 All pricing information on the Website is correct at the time of going online. MGP Ltd reserves the right to change prices and alter or remove any special offers from time to time and as necessary.
  • 13.5 In the event that prices are changed during the period between an order being placed for Goods and MGP Ltd processing that order and taking payment, you will be contacted prior to your order being processed with details of the new price.
  • 13.6 You agree to pay the fees at the rates notified to you at the time you purchase your subscription. For certain subscriptions you can take out either an annual or monthly (or other frequency we offer) subscription. Other subscription services may only require a one-off payment. You can also take out any other fixed term or payment frequency that we may offer from time to time. Eligibility for any discounts is ascertained at the time you subscribe and cannot be changed during the term of your subscription. We will always tell you in advance of any increase in the price of your subscription and offer you an opportunity to cancel it if you do not wish to pay the new price.
  • 13.7 Trial subscriptions: where we provide a trial subscription, we will inform you of the full subscription price that is payable after the trial period. After the trial, your subscription will renew automatically at the full subscription price unless you cancel your subscription before the end of the trial. To cancel your subscription during the trial please email us at or call +44 (0) 1442 861713.
  • Please note that no more than one trial subscription per subscriber is allowed in any twelve month period. We reserve the right to cancel any trial subscription immediately, without refund, if we become aware that the subscriber has already had another trial subscription in the previous twelve months.
  • 13.8 If we incorrectly state a price to you whether online or otherwise, we are not obliged to provide you with a subscription at that price, even if we have mistakenly accepted your offer to buy a subscription at that price, and we reserve the right to subsequently notify you of any pricing error. If we do this, you may cancel the subscription without any obligation to us and we will refund you any money you have paid us in full, or you may pay the correct price. If you refuse to exercise either of these choices then we may cancel your subscription and will refund you any money you have paid us in full. We will always act in good faith in determining whether a genuine pricing error has occurred.
  • 13.9 MGP ltd will try to process your subscription promptly but does not guarantee that your subscription will be activated by any specified time. By submitting your payment and other subscription details, you are making an offer to us to buy a subscription. Your offer will only be accepted by us and a contract formed when we have successfully verified your payment details and email address, at which point we will provide you with access to your subscription. MGP Ltd reserves the right to reject any offer in its discretion, for any or no reason.
  • 13.10 In addition to the subscription fee you are charged, certain banks and credit card issuers will charge a foreign transaction fee on transactions which take place abroad or in a foreign currency. The majority of payments for subscriptions we take by card are processed in the United Kingdom therefore please check with your bank or credit card issuer to find out if such charges will be applied to you; MGP Ltd is not responsible for any such charges. You are also responsible for paying any internet connection or telecommunications charges that you may incur by accessing our websites or using the services available on it. For example, if you use any of our mobile services then your network operator may charge you for data or messaging services.
  • 13.11 We reserve the right to vary the amount of content and types of service that we make available to different categories of user. If you are a subscriber, any significant reduction in the scope of your subscription will take effect only after we have given you at least 30 days’ notice, and will apply from the date of your next payment following that 30-day period. This does not apply where a type of content or service intended for Premium subscriptions is made available to Standard subscribers on an introductory, temporary or trial basis.
  • 13.12 The amount and types of content that you can view, and the platforms on which you can view MGP content, depend on what type of user you are and what type of subscription (if any) you have. We can vary the access rights of registered users who are not accessing through a paid subscription at any time at our discretion.”
  • 13.13 All prices on the Website include VAT where applicable. MGP Ltd is registered for VAT. MGP Ltd’s VAT number is GB 669 4254 96. The breakdown of any applicable VAT payable with your order is indicated on the invoice you will receive with your purchase.

14. Property, Risk and Account of Profits

  • 14.1 Title in Goods will not pass to the Purchaser until the full purchase price for those Goods has been received by MGP Ltd. Title remains with MGP Ltd until payment is complete.
  • 14.2 If the Purchaser sells the Goods on to its own customers in any form, either as purchased from MGP Ltd or forming a component part of a larger Good, and any amount of the purchase price payable to MGP Ltd remains outstanding, the Purchaser must account to MGP Ltd for the proceeds of such a sale. The Purchaser is then required to hold such proceeds on trust for MGP Ltd until payment has been received in full by MGP Ltd.
  • 14.3 MGP Ltd reserves the right to trace all proceeds under the principles of Re Hallett’s Estate (1880) 13 Ch D 696. Once the payment date has passed, if any sums remain outstanding, MGP Ltd has the right to enter the Purchaser’s premises and remove any Goods which, by virtue of sub-Clause 14.1, remain the property of MGP Ltd.

15. Delivery

  • 15.1 If MGP Ltd receives no communication from you, within 14 days of delivery, regarding any problems with the Goods, you are deemed to have received the Goods in full working order and with no problems.
  • 15.2 If you have a print subscription and are moving house, then we will transfer your print delivery to your new address.

16. Returns Policy

MGP Ltd aims to always provide high quality Goods that are fault free and undamaged. On occasion however, goods may need to be returned. Returns are governed by these Terms and Conditions.

  • 16.1 If the Purchaser receives Goods which do not match those ordered, unless accompanied by an explanatory note detailing the changes, stating reasons for the changes and setting out your options, the Purchaser should contact us within 10 working days to arrange collection and return. MGP Ltd is not responsible for paying shipment costs. The Purchaser will be given the option to have the Goods replaced with those ordered (if available) or to be refunded through the payment method used when the Goods were purchased. Refunds and replacements will be issued upon our receipt of the returned Goods.
  • 16.2 If any Goods purchased have faults when they are delivered, the Purchaser should contact MGP Ltd within 28 working days to arrange collection and return. MGP Ltd is not responsible for paying shipment costs. Goods must be returned in their original condition with all packaging and documentation. Upon receipt of the returned Goods, the price of the Goods, as paid, will be refunded through the payment method used when the Goods were purchased.
  • 16.3 If any Goods develop faults within their warranty period, the Purchaser is entitled to a repair or replacement under the terms of that warranty.
  • 16.4 If Goods are damaged in transit and the damage is apparent on delivery, the Purchaser should sign the delivery note to the effect that the goods have been damaged. In any event, such damage should be reported to MGP Ltd within 10 working days and arrange collection and return. MGP Ltd is not responsible for paying shipment costs. Upon receipt of the returned Goods, the price of the Goods, as paid, will be refunded through the payment method used when the Goods were purchased.
  • 16.5 If the Goods have been dispatched or have reached you, but the Purchaser decides that they are no longer required, the Goods can be returned to MGP Ltd within 10 days of receipt. Goods can only be returned for this reason if their packaging remains unopened and the Goods can be re-sold, as new, without any additional work on the part of MGP Ltd. The Purchaser is responsible for paying shipment costs if Goods are returned for this reason.
  • 16.6 If the Purchaser wishes to return Goods to MGP Ltd for any of the above reasons, please contact us using the details on to make the appropriate arrangements.
  • 16.7 MGP Ltd reserves the right to exercise discretion with respect to any returns under these Terms and Conditions. Factors which may be taken into account in the exercise of this discretion include, but are not limited to:
    • 16.7.1 Any use or enjoyment that you may have already had out of the Goods;
    • 16.7.2 Any characteristics of the Goods which may cause them to deteriorate or expire rapidly;
    • 16.7.3 The fact that the Goods consist of audio or video recordings or computer software and that the packaging has been opened;
    • 16.7.4 Any discounts that may have formed part of the purchase price of the Goods to reflect any lack of quality made known to the Customer at the time of purchase.
  • Such discretion to be exercised only within the confines of the law.

17. Privacy

  • 17.1 Use of the Website is also governed by our Privacy Policy which is incorporated into these terms and conditions by this reference. To view the Privacy Policy, please click on the link above. We may contact you from time to time with offers and information concerning your subscription or renewal.
  • 17.2 By accepting these terms and conditions, you are giving consent to MGP Ltd to place cookies on your computer or device. Please read the information contained in the Privacy Policy prior to acceptance.

18. Disclaimers

  • 18.1 MGP Ltd makes no warranty or representation that the Website will meet your requirements, that it will be of satisfactory quality, that it will be fit for a particular purpose, that it will not infringe the rights of third parties, that it will be compatible with all systems, that it will be secure and that all information provided will be accurate. We make no guarantee of any specific results from the use of our Services.
  • 18.2 No part of this Website is intended to constitute advice and the Content of this Website should not be relied upon when making any decisions or taking any action of any kind.
  • 18.3 No part of this Website is intended to constitute a contractual offer capable of acceptance.
  • 18.4 Whilst MGP Ltd uses reasonable endeavours to ensure that the Website is secure and free of errors, viruses and other malware, all Users are advised to take responsibility for their own security, that of their personal details and their computers.

19. Changes to the Service and these Terms and Conditions

MGP Ltd reserves the right to change the Website, its Content or these Terms and Conditions at any time. Users and Purchasers will be bound by any changes to the Terms and Conditions from the first time the Website is used by them following the changes. If MGP Ltd is required to make any changes to Terms and Conditions relating to sale of Goods by law, these changes will apply automatically to any orders currently pending in addition to any orders placed by Purchasers in the future.

20. Availability of the Website

  • 20.1 The Service is provided “as is” and on an “as available” basis. We give no warranty that the Service will be free of defects and / or faults. To the maximum extent permitted by the law we provide no warranties (express or implied) of fitness for a particular purpose, accuracy of information, compatibility and satisfactory quality.
  • 20.2 MGP Ltd accepts no liability for any disruption or non-availability of the Website resulting from external causes including, but not limited to, ISP equipment failure, host equipment failure, communications network failure, power failure, natural events, acts of war or legal restrictions and censorship.

21. Limitation of Liability

  • 21.1 To the maximum extent permitted by law, MGP Ltd accepts no liability for any direct or indirect loss or damage, foreseeable or otherwise, including any indirect, consequential, special or exemplary damages arising from the use of the Website or any information contained therein. Users should be aware that they use the Website and its Content at their own risk.
  • 21.2 Nothing in these Terms and Conditions excludes or restricts MGP Ltd’s liability for death or personal injury resulting from any negligence or fraud on the part of MGP Ltd.
  • 21.3 Nothing in these Terms and Conditions excludes or restricts MGP Ltd’s liability for any direct or indirect loss or damage arising out of the incorrect delivery of Goods or out of reliance on incorrect information included on the Website.
  • 21.4 Whilst every effort has been made to ensure that these Terms and Conditions adhere strictly with the relevant provisions of the Unfair Contract Terms Act 1977, in the event that any of these terms are found to be unlawful, invalid or otherwise unenforceable, that term is to be deemed severed from these Terms and Conditions and shall not affect the validity and enforceability of the remaining terms and conditions. This term shall apply only within jurisdictions where a particular term is illegal.

22. No Waiver

In the event that any party to these Terms and Conditions fails to exercise any right or remedy contained herein, this shall not be construed as a waiver of that right or remedy.

23. Previous Terms and Conditions

In the event of any conflict between these Terms and Conditions and any prior versions thereof, the provisions of these Terms and Conditions shall prevail unless it is expressly stated otherwise.

24. Third Party Rights

Nothing in these Terms and Conditions shall confer any rights upon any third party. The agreement created by these Terms and Conditions is between you and MGP Ltd.

25. Notices

  • 25.1 All notices / communications shall be given to us either by post to our Premises (see address above) or by email to Such notice will be deemed received 3 days after posting if sent by first class post, the day of sending if the email is received in full on a business day and on the next business day if the email is sent on a weekend or public holiday.
  • 25.2 MGP Ltd may from time to time send you information about our products and/or services. If you do not wish to receive such information, please click on the ‘Unsubscribe’ link in any email which you receive from us.

26. Law and Jurisdiction

These Terms and Conditions and the relationship between you and MGP Ltd shall be governed by and construed in accordance with the Law of England and Wales and MGP Ltd and you agree to submit to the exclusive jurisdiction of the Courts of England and Wales.